Hotel Grien




Booking conditions of the exclusive 4-star Hotel Grien

Terms and conditions for the booking of your vacation at the Gourmet & Panorama Hotel Grien


the rates are expressed in Euros per person per day with Gourmet half board, and include the above mentioned Grien included services. The tourist tax is not included and will be charged separately at your departure. The services not used are not refundable.

Single room

In case of a double room for single use we charge a supplement of 20% to 100%.

Single special

In the periods of beginning and end of the summer season we do not charge any supplement for double rooms as single use. See "Single Special" in the offers.


Package prices are per person. Packages must be booked in advance, price advantages of different offers cannot be cumulated.

Arrival and departure

Please consider that the rooms are available from approx. 15°° on the day of arrival. On the day of departure, we ask you to vacate your room by 11°° at the latest.

Reservation and deposit

The reservation is considered fixed if it is additionally confirmed by a deposit with credit card number + validity, or bank transfer. A deposit of 30% is required.
Bank details:
Raiffeisenkasse Castelrotto, Filiale di Oltretorrente
IBAN: IT28L 08056 23120 000302002990
Pay online

Cancellation due to coronavirus in Summer 2020 – flexible conditions

The deposit that we ask for when you make your booking is 30% of your stay. Should there be any further government restrictions or travel bans due to the Corona virus for the period you have chosen, the deposit will of course not be lost, but can be reused for a future stay, which could also be in 2021.
In all other cases, our standard cancellation conditions apply.

“Standard” cancellation conditions (for all cases not directly caused by the Corona virus):

Cancellation up to 1 month before the start of the holiday will result in a 30% deposit being retained. For cancellations between 30 and 15 days before the start of the holiday, a cancellation fee of 70% of the stay will be retained. For cancellations 14 days or less before the start of the holiday or for no-shows, a cancellation fee of 100% will be retained. In case of late arrival or early departure, 100% of the unused days will be charged. We recommend to stipulate our cancellation insurance.

Travel cancellation insurance

Something can happen before you start your journey, with our cancellation insurance you are financially secure. If you arrive later, do not arrive at all or leave earlier than stated on the reservation, cancellation fees can be charged in accordance with EU standards. The conclusion of this travel cancellation insurance keeps you free of any expenses (illness, or similar valid reasons according to the contract).
Click here for more information.

Beauty & Massage

We recommend to book your desired treatments and packages as early as possible in order to meet your appointment requirements. You are welcome to have a personal consultation with our masseuse/cosmetician.

Please understand that booked treatments can be cancelled free of charge only up to the previous day. All treatments that are cancelled less than 12 hours in advance will be charged at 80%. Delays caused by the guest result in a shorter treatment at full price.


Dogs are accepted after prior agreement. They have no access to the dining and recreation rooms. Price € 20,00 per day without food. (Only possible in certain room categories). We trust that you will bring your own blanket or basket and that your dog is well educated and socialised.


What makes our hotel a true dream destination

Unbeatable offers

Dream vacation at the absolute best price in the holiday paradise Val Gardena

30/08/20 - 04/10/20
from 630€
To the offer
13/09/20 - 04/10/20
from 630€
To the offer
26/09/20 - 25/10/20
Family weeks in autumn
from 1.344€
To the offer
04/10/20 - 25/10/20
Mountain autumn with 1000 colors -
from 324€
To the offer
04/10/20 - 25/10/20
Single Special (minimum stay of 3 n
To the offer

Non-binding request!